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Sample guide

A drawn sample guide, filed under Operations: one instruction and one picture at a time, with the click ringed on each screenshot. A real guide from Chronika reads the same way.

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This is not a customer guide. The screens are drawn by us from a made-up app, and each says SAMPLE in its corner. The step count and the time are for the sample, not a measurement of anything.

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Sample · Operations · 3 steps · 0:12

How to follow a request through approval

After you submit a request, you can see who has it. Turn on updates, and nudge the approver if it has sat too long.

Click “View request”
Sample screenshot for step 1: Click “View request”. Drawn sample of the confirmation page after a laptop request is submitted.
Click “Notify me when it moves”
Sample screenshot for step 2: Click “Notify me when it moves”. Drawn sample of one request showing each stage of approval, with Notify me and Remind approver buttons.

Tip

The highlighted stage is where the request is now. A request waiting for approval is with the approver, not with IT.

Click “Remind approver”
Sample screenshot for step 3: Click “Remind approver”. Drawn sample of one request showing each stage of approval, with Notify me and Remind approver buttons.

Alert

Give the approver a working day before you remind them. A reminder is an email, so use it once.

Sample guide · drawn screens · nothing here was recorded from a real system

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